Before hiring a conveyancer, ask these 10 key questions to ensure transparency, speed, and confidence during your UK property transaction.
2 mins read
16-01-2026
Conveyancing is the legal heartbeat of every property transaction in the UK. Whether you’re buying your first home or selling an investment property, your conveyancer’s expertise and communication can determine how smooth, or stressful, your move becomes.
Before you instruct a solicitor, take time to ask these 10 key questions to protect your budget, timeline and peace of mind.
Not all conveyancing solicitors are the same. Some offer transparent prices and proactive communication; others, might leave you chasing updates or facing unexpected costs. Asking the right questions before instruction ensures you choose a professional who’s efficient, responsive, and fully qualified.
1. What’s your total fee, including all disbursements?
Always ask for a full cost breakdown. Some firms quote only their legal fee, excluding disbursements such as Land Registry fees or local searches. Clarify what’s included so there are no surprise extras later on.
2. Do you offer a “no sale, no fee” guarantee?
If your property sale or purchase falls through, you could lose hundreds in legal costs. A no sale, no fee policy provides financial protection.
3. Who will handle my case day-to-day?
Many firms assign work to junior staff or case handlers. Confirm whether a qualified solicitor or licensed conveyancer will oversee your file and who your main contact will be.
4. How will you keep me updated?
Communication is key. Ask whether they provide regular email updates, phone calls, or a client portal where you can track progress online.
5. What’s your average turnaround time?
Timelines vary depending on workload and transaction complexity. Experienced conveyancers can usually provide an average completion timeframe and explain what might cause delays.
6. Are you regulated by the SRA or CLC?
Solicitors must be regulated by the Solicitors Regulation Authority (SRA), while licensed conveyancers are overseen by the Council for Licensed Conveyancers (CLC). This ensures accountability and client money protection.
7. How do you handle complex cases (leaseholds, new builds)?
If you’re buying a leasehold flat, new build, or shared ownership property, confirm that your solicitor has specific experience with these types of transactions.
8. Will I be charged extra for acting for my lender?
Some firms include this in their base fee; others charge separately. Always confirm this early to budget accurately.
9. What happens if problems arise during searches?
Ask how they’ll communicate potential issues such as restrictive covenants or planning concerns. A good conveyancer will offer solutions, not just report problems.
10. Are you available outside typical business hours?
Evening or weekend availability can be a lifesaver, especially during the hectic exchange and completion phases.
💡Pro tip: Good communication is key — choose someone who keeps you updated at every stage. Check that your conveyancer is regulated by either the SRA or CLC, ensuring your transaction is fully protected.
Your conveyancer should act as your trusted partner, not just a service provider. If you sense hesitation or poor communication early on, look elsewhere.
Your property transaction is one of the biggest financial decisions you’ll make. By asking these 10 questions before you instruct your conveyancing solicitor, you’ll set the tone for a transparent, efficient, and stress-free move.
Remember: a great conveyancer won’t just process paperwork — they’ll protect your interests, communicate clearly, and keep your move on track.
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Please note: This guide provides general information only. 