This is the privacy policy for our Moving Compared website. Moving Compared is a trading name of iPlace Global Ltd., Derwent Business Centre, Clarke Street, Derby, Derbyshire, England, DE1 2BU.
iPlace Global is committed to ensuring that your privacy is protected. If we ask you to provide certain information by which you can be identified when using this website, then please be assured that it will only be used in accordance with this privacy statement. The purpose of this Website is to provide you with the Services you request from us. To do so, we need to share your personal data with our trusted Partners to provide you with the quote or service you have requested. This ensures you can choose the company that meets your needs. We will protect your personal data at every stage of the process. Please read and make sure you are happy with our Privacy Policy before providing us with your personal information.
iPlace Global Ltd. may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 19th June 2023.
iPlace Global Ltd., Derwent Business Centre, Derby, DE1 2BU, is the Data Controller of the personal data you provide on this website, and/or that we collect about you. This means we are the company responsible for deciding how your data is processed. This privacy policy sets out how iPlace Global uses and protects the information that you give us when you use this website. iPlace Global is registered with the Information Commissioner’s Office, and our registration number is Z1726192.
We may collect the following information:
Most of the data we process will be data that we or our trusted partners collect directly from you: a) either when you answer the questions asked in the forms on our and their websites, which relate to the service you need; b) or questions we ask, through various channels, relating to other services you have chosen to receive, such as insurance and so on.
In addition, we collect data about how and when you use our website and our services. This helps us provide you with a good service and make any changes needed to improve our website, products and services. To do this, we may use cookies and similar technology to identify you, your device and other technical information specified above. Please see Section 10 below and our Cookie banner for more information about Cookies.
To identify potential partners, service providers, affiliates and referrers, we may obtain contact and business details from our other brands, or third-party organisations like social media, public or other sources for business development contacts.
Where relevant, we will collect personal data from our communications with you — such as email, telephone and so on.
We may collect some sales information about services you have purchased from our trusted partners to enable us to charge them according to our contracts with them.
We have conducted legitimate interest assessments to make sure our business interests do not override your interests. You will be able to opt out of receiving our marketing communications at any time.
We require this information to understand your needs and provide you with the service you require. We will only pass your personal data to providers of services you have requested. We shall never sell your information to any further parties without your permission.
We shall use your personal data, in particular, for the following reasons:
You have the right to opt-out of any marketing or profiling processes at any time by writing to the Data Controller, iPlace Global Ltd, Derwent Business Centre, Clarke Street, Derby, Derbyshire, England, DE1 2BU or emailing legal@movingcompared.co.uk. You can contact the iPlace Global Data Protection Officer at iplaceglobal.dpo@datacompliant.co.uk.
We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure we have put in place suitable physical, technical, electronic, organisational and managerial procedures to safeguard and secure the information we collect online. We use state of the art technology for processing and storing data, and data transfers, including encryption, and access control. Your personal data is processed with confidentiality and integrity.
iPlace Global Ltd. may share your personal information with other services providers but only when you request specific services from us which our trusted partners will fulfil. A list of our data sharing partners with whom we may share your personal data include, for example:
This list is not exhaustive.
Your data will usually be held in a destination inside the United Kingdom (“UK”) or European Economic Area (“EEA”). However, there may be times when the data we collect from you may be transferred to, and stored at, a destination outside the UK or EEA to countries that provide an adequate level of protection. From time to time, our systems, including your personal data, may be accessed by our developers in India. We use the UK or EU Standard Contract Clauses and have conducted a Transfer Impact Assessment to cover the transfer of personal data to India.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. Information on the cookies we set, and their purpose can be found by clicking on the cookie banner on our website.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
You may choose to restrict the collection or use of your personal information in the following ways:
All personal data will be held in accordance with our company retention and deletion policy. We only keep your information for as long as it is needed for each of the activities we have identified in this privacy notice, or while you have an active account with us, in order that we may offer and provide our services to you. We will also keep your data for as long as is required to meet our legal or regulatory obligations.
Under the general data protection regulation, you have rights over how your data is processed. These are summarised below:
If you believe your personal data has been mishandled or your rights under data protection law have been infringed, you have the right to lodge a complaint with us directly.
You can submit a complaint via:
To help us investigate your complaint efficiently, please include your full name and contact details, a clear description of your complaint, and any relevant supporting documents.
We will acknowledge your complaint within 30 days and may made additional reasonable enquiries about it. We will aim to resolve your complaint without undue delay. You will be kept informed of progress and the outcome.
Where our processing of your personal data is based on your consent, you have the right to withdraw that consent at any time. Please note if you withdraw your consent, it will not affect the lawfulness of any processing of your personal data we have carried out before you withdrew your consent.
You have the right to ask us not to process your personal data for marketing and research purposes. From the very first communication from us and every marketing communication we send after will include the ability for you to unsubscribe or object. Where our processing of your personal data is based on your consent, you have the right to withdraw that consent at any time and at no charge.
You have the right, at any time, to ask us what personal information we hold about you, and to provide with a copy. As data controller, we will be as clear and transparent as possible and uphold any requests for data disclosure as soon as possible. If you repeatedly make such requests, we will be entitled to charge a reasonable fee for the second and subsequent requests.
The accuracy of your personal data is important to us. You can rectify, update, or ask us to amend any data that is incorrect or out of date, including your address and contact details, at any time. If you believe that the information we hold about you is incorrect or incomplete, please tell us as soon as possible. Proof of identity may be required in some circumstances.
You have the right to ask us to delete the information that we hold about you if, for example, you consider that this information is no longer necessary for the purpose for which we collected it. This is sometimes referred to as “the right to be forgotten”; However, we will retain just enough of your personal data to ensure that the restriction is respected in the future.
The right to ask us to suspend processing of your data if: (i) you consider that it is inaccurate; or (ii) its processing is unlawful but you do not wish us to delete it; or (iii) we no longer require the data but you need us to keep it for a legal claim; or (iv) you object to the processing and we are verifying whether we have a legitimate reason to continue processing it.
The right to be provided with a copy of the data that we hold about you in a commonly used electronic format. This is sometimes referred to as “data portability”.
If you wish to exercise any of these rights, or to request details of personal information which we hold about you, please use the contact details provided in Section 14. You can contact the iPlace Global Data Protection Officer at iplaceglobal.dpo@datacompliant.co.uk.
If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law, you can complain to the Information Commissioner’s Office.
Address: The Office of the Information Commissioner, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.
Website: https://ico.org.uk/
Tel: 0303 123 1113.
From time to time, this policy will be updated if there are any changes in the way iPlace Global (trading as Moving Compared) processes your personal data. You are advised to review this policy on a regular basis.
